Support Center
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Find answers to common questions, get troubleshooting help, or contact us.
Frequently Asked Questions
Find quick answers to the most common questions about Expenser.
Troubleshooting
Common issues and how to resolve them.
App won't connect to Google Sheets
If you're having trouble connecting to Google Sheets:
- •Check your internet connection
- •Make sure you're signed in to your Google account
- •Try signing out and signing back in
- •Check if Google Sheets is accessible in your browser
Exchange rates not updating
If exchange rates aren't updating:
- •Ensure you have an active internet connection
- •Try refreshing the app
- •Wait a few minutes and try again
Data not syncing
If your data isn't syncing properly:
- •Check your internet connection
- •Make sure you have the latest app version
- •Try force-closing and reopening the app
- •Check if you have sufficient storage space
App crashes or freezes
If the app is crashing or freezing:
- •Restart your device
- •Update to the latest app version
- •Clear app cache and data
- •Reinstall the app if necessary
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